What the Shipping Health Check Covers
The Shipping Health Check QAs and scores your live checkout experience across 8 conversion-critical areas. It makes 35+ observations to spot friction, trust gaps, and revenue leaks.
Checkout Experience
Are you delivering an Amazon-style checkout with the options shoppers expect, like free shipping, express, and local pickup?
Cost Clarity
Can shoppers see shipping costs before the final step, with no surprise fees, and does the cart show progress toward free shipping?
Delivery Transparency
Do real delivery dates, delivery windows, or ship by dates get displayed in your checkout and product pages?
Shipping Policy
Can shoppers find your shipping policy, and does it match what checkout shows?
Return Policy
Is your return window clear, easy to find, and consistent across pages?
Shipping Accuracy
Are rates based on how products actually pack and ship? Do they account for peak season surcharges and other fees?
Freight & LTL
Do heavy and oversized orders return a freight option? If so, are they accurate carrier-calculated rates?
International Handling
Are landed costs, including duties and taxes, shown clearly at checkout?
How it works
AI scans your live checkout and builds your scorecard and analysis. A ShipperHQ shipping expert reviews it and gives you a personalized action plan.
- Enter your store URL. 100% free, no install required.
- AI runs the analysis. Everything is measured based on ShipperHQ’s 18+ years of experience and results optimizing the shipping and checkout experience.
- Get your prioritized report. See your score, the exact gaps and opportunities we found, and the fixes that will make the biggest impact, fastest.
Reviewed by shipping experts. Works on any store.
Trusted by Merchants
What Store Owners & Execs Say
“The day we plugged ShipperHQ into our website, it cut customer service tickets and cart abandonment in half.”
Jason Nista, CEO, Clean Eatz Kitchen
“We’ve learned that shipping really matters to our customers. If we can make the customer experience as seamless and easy as possible on the website, that increases conversion rates and lowers abandoned cart rates.”
Jessica Floyd, Chief Revenue Officer, trueCABLE
“The return on investment is fantastic. We're definitely seeing an increase in smaller orders, which is really good because our old process was putting people off.”
Ben Butcher, COO & Director, Solent Plastics
“ShipperHQ provides a more transparent experience for our customers, resulting in up to 100% higher conversion rates.”
Ryan Vanhoozer, Marysville Marine VP of Operations
